PETTAGS.COMReviews of pettags.com

My tag arrived on a Saturday and a portion of the enamel was missing, I called customer service and after a 4.5 minute wait on hold, I was told that they would call me back on the following Monday as I wanted to speak to someone about the damaged product and did not feel that I should have to pay shipping and handling to return a product that was already damaged. By Monday, all of the enamel on the decorative center design was missing and I never received a call back. Although the person I spoke to was courteous, I was very dissapointed in both the product and the lack of assistance. It's too bad as it was a nice looking tag but apparently the quality was far from acceptable and with no response from the manufacturer, I would not recommend ordering a pet tag from this company.

I placed an order for two collars with my dogs names embroidered on them nearly 3 weeks ago. All I have gotten was this email asking to rate the service.

I still haven't even gotten my order yet. It's been over a week. So I have no opinion except for I want my pet tags. You've changed me so where are they?

The engraving was so small it was barely legible. Also, the engraving machine scratched the surface making the pet contact information hard to read. Not pleased at all with the product. Asked to return them and never heard back.

Quality of engraving is poor. Font is too small to read and engraving will quickly be burnished away.

I never received the pet tag I ordered. Now they want me to review them. I guess I'll try & call them to see what happened to my tag. I will update if possible.

Awful terrible dont recommend hem at all

The only reason they're getting one star is because the tags were printed correctly but they double charged me, didn't apply the discount I was entitled to (per the 25% listed on their website), and I am still waiting for a reply to my email requesting a refund.