PETTAGS.COMReviews of pettags.com

I ordered a tye dye pet tag. I was not informed on the website that the side with the engraving would be white, which was a dissapointment! I called the customer service center and someone took a messenger for me, for which my call was never returned. In addition to that, shipping was outrageous & online all the characters of my phone number were clearly legible. When I received my tag, the last number of my phone number was missing! Truly dissapointed, the sharpie 0 has worn off twice already & I've had it 2 weeks!

The pet tag itself was OK. Not great. The name of the pet was much smaller than I expected. There was plenty of room on the tag, but they used the same small font size as for the phone number on the line below, so if your phone number is long, your pet's name will be in very small print. However, PetTags started sending me unsolicited email _every_single_ day_ after I placed my order, even though I had deselected the mailing list option (it was on by default) during the ordering process. Even worse, clicking to be removed from those mailings doesn't work. You get no confirmation that you've been removed, and the SPAM just keeps coming. After three attempts to be removed from the mailing list, I had to call to complain, and after one more SPAM email, the mail flow has now finally stopped. Ignoring customers' requests in this regard is completely unacceptable, and let's face it: Once you've ordered a tag for your pet, how likely is it that you're going to order another one any time soon? (e.g. a special pet tag for Presidents' Day or Valentine's Day?) It will never happen, until the tag is lost or you get a new pet many years later. So why on earth are they going hyper-aggressive and sending you email every single day? It's just bizarre. I will never order anything from PetTags.com ever again, and you should save yourself from the hassle and order a pet tag from someone else instead. Anybody else must be better.

The only communication they sent was asking for this review, they otherwise have not responded to my emails, and I have not received my shipment, nor been sent a tracking number, or any other communication that tells me they have sent anything. They did however, not hesitate to instantly process my payment.

The quality of the print on the tags was not good. I sent an email asking about this and received no response. I also am being pestered with emails from PetTags and even though I unsubscribed, they keep coming. I would not recommend this company to anyone.

I ordered a plastic, bone-shaped pet tag. When it arrived it was obvious that it was stamped on a press. Which is fine but the back side of the tag was covered in rough edges where the stamp didn't cut the plastic cleanly. These rough edges were so bad that they would cut my pet. I immediately called PetTags.com about the issues. I was transferred to someone that took down all of my info and said she would be turning my info over to another department and someone should call me tomorrow. Tomorrow never came. That was about 3 weeks ago. I eventually took a file and filed down the burrs and rough edges and decided to use the tag until I could find one in better shape from another company. Regarding PetTags.com... if you can't stand behind your products... what do you have?

First of all, it took so long to receive my order that I had to email them to make sure they were still planning on sending it to me. I got no response to that email. When I finally received my order more than six weeks later, the two tags I ordered came as one! The ONE tag I received was made of some cheap material that I am scared to put on my dog and is no more than the size of a quarter. t has both of my dog's names printed on opposite sides of the same tag, not 2 separate tags like I actually ordered. Why would anyone think that I would want two different names on the same tag?

I did order and receive a pet tag. The one that arrived was incorrect. It was the wrong tag and had an incomplete phone# on it. I returned it over a week ago and have not received any thing else.

Tag was much smaller than I expected. Hardly able to read it.