Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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806 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1987, PetTags.com has been supplying high quality and customizable pet tags, collars, and leashes. Evolving from a mail order pet tags company, we now make it easy to purchase your pet ID tags right here on our website. Our products range from the traditional pet tag shapes and sizes to fashionable boutique options. As a responsible pet owner, itís important to ensure that if your pet ever strayed from home, that they would be easily identified for a safe return. At PetTags.com we are satisfied to know that millions of family pets have been returned home safely because they were wearing our pet ID tags and personalized collars. These accessories have become a must have for any dog or cat. PetTags.com is a pet lover's haven that supplies the highest quality pet products and accessories for dogs and cats. Our no bark training collars for dogs offer a safe and humane training option. Compared to electric collars these training collars are just as effective without inflicting pain upon the animal. This is just one example of how the staff at PetTags.com researches and considers each and every product before suggesting it our customers. Our pet ID tags and personalized collars are ideal for both new and older pets. Start by choosing your favorite pet tag shape then add your petís information to be engraved. Complete the order with an embroidered collar, Swarovski charms, and a matching leash. For assistance with your purchase or for more information, please contact us at 877-824-7566
PETTAGS.COM (pettags.com) has 806 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 44 reviews with 3 stars · Clear filters
I placed my order on November 7 and it is now November 16. The order hasn't arrived, I don't have a confirming email with any tracking information and I don't know when it will be shipped. But, I do have this nifty email asking for my feedback. I think the cart is before the horse!
By LEEANNE
I loved the new tag for my cat since I moved and wanted to make sure the new address was right on his tag,but when it came it had both pet parents first names as one with no "&" mark in between as we had clearly marked on the order form. I would have given it 5 stars otherwise, but now sadly had to send it back for a redo.
By Dani J.
I have not received my order yet.. It is strange that I am being asked to review at this time...
By Rodger H.
The website is very easy to use, and shipping is incredibly fast. However, the quality is not up to par. I ordered stainless steel tags within the character limit for size. The letters are cramped, uneven, and the print intentions can be seen on the opposite side. Just not great quality. I'll be using these as a backup on tag collars for now and get better ones elsewhere for their regular collars.
By Mary S.
I got the 2 dog tags, and the dogs names were on them, but no phone #. I will be returning them to put the phone #s on them.
By Barbara F.
Prompt customer service when I needed assistance with an order.
By J.L.G
Good quality but script is way too small.
By Chris S.
I love the selection of pet tags. Really cute and good quality. But I cannot stand these S rings that come with them. Even on the tiniest tags they send the S rings and they are too big. I cannot put that big, clunky thing on a cat. And when they are on dogs they tend to get snagged in my berber carpeting when the dogs are rolling around on the floor. So I am always scrambling around trying to find "o" rings to attach the tags to the collars. Right now I am staring at 2 new tags sitting on my counter because I have no way to attach them. Please, please, please send with O rings.
By LOIS K.
