Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Very easy process, I was assigned a therapist, filled out some basic info paperwork before our call/talk...She asked about my mental health history and diagnosis and kept it very professional and timely. Scheduled our next call which is still upcoming I'm sure it will go smoothly and after that my fur companion should have an approval letter to be by my side all the times I need her! Very good process here thanks Pettable.
By Amanda H.
I had my appointment today with Bridgette Mavec and she was the absolute best. I had been waiting for 2 weeks for this appointment and was well prepared. At least that's what I thought Bridgette made it comfortable to talk about my baby Shug. And the tears just started coming down I had to apologize because I couldn't stop them. Bridgette I thank you from the bottom of my heart. Ms Omenicia Scott
By Omenicia S.
Excellent service
By Paul S.
The therapist I spoke to was so kind and the process was very easy. My letter was comprehensive and was exactly what I needed for my landlord. Thank you so much!
By Jamie C.
love love love thank you have not yet found our home but when we do we will be prepared thank you
By Sonia B.
Great experience! Fast process!
By Wei Y.
Finally a legit website! I was able to speak to a therapist and got the letter which was accepted by my fairly strict complex within the same day of my therapy appointment. Would definitely recommend.
By Michael H.
I had a very gratifying experience. Dr Laughlin was very personable and knowledgeable about"ESA"animals. She handly gave me several tips on the does and do nots on the subject. I'm looking forward to speaking with her next year to renew my ESA status.
By Jayson C.
