Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
The experience was great. I accidentally ordered 2 to many and it would not take the discount code. I emailed them right away and it was corrected right away and they applied the discount. I'm very pleased with my experience. I highly recommend this company.
By customer
Quick and easy process. Helped me take my pet rats to live with me in the dorms! Thanks pettable!
By Robin
It was a great experience. They answered questions I didn't even know I had.
By Elli B.
Amazing customer service. They helped me with all my issues and were very responsive. I would 10/10 recommend this service
By lexi B.
Pettable made my whole process so easy and quick. They got me talking to a psychiatrist who was genuine and understanding. I definitely 100% recommend Pettable.
By Azori
My experience was good until I got hustled by the doctor. I submitted my documents to my property and they needed the verification. I had to pay the doctor additional money to sign. Not a good experience.
By DEBORAH Ann F.
Having been years since I last got a rescue puppy I had no idea where to start. So I googled. Pettable came up and I was entranced with the functionality and how I could narrow my search for adoption to specify what I was looking for amongst all those adorable dogs! I was so nervous that I would pick the wrong pup. (I know, I love them all but would he like me, my family and our home?) Pettable took all those worries away. I was quickly able to narrow down for a pup who was good with cats and a small child (4yrs) as my daughter, her cat and my granddaughter live with us. I also have a love for boxers so I easily got to mixes that made my heart swell! The process of engaging a rescue and applying for adoption was easy to follow, yet very detailed. While it took some time to fill out these extensive applications, my respect for how careful these shelters working with pettable are in ensuring an animal finds a very good forever home is significantly impressive. It guided me to begin planning how I was going to train, what was best for care and food, and things I might not have thought of initially to make bringing a new puppy into our home an easier transition. After about a couple of weeks, I found and fell in love with 2 pups who happened to be at the same shelter. The woman running the shelter took the time to talk to me about the personality of the puppy and how he would fit into my household and needs. I was looking for an ESA and she took careful attention to match me with the boxer mix, nicknamed Luxor, now Tim "The Enchanter" (lol, Monty Python and The Holy Grail reference). He blended into our home extremely well and adjusted quickly. I credit that to the care, process, resources, and support I received through Pettable. The shelter checked in after the first night and the first week to see how things were going and I was glowing with excitement over my new fur baby. He was 8 weeks at adoption and by 9 weeks Tim already knew how to sit, and lie down, was 80% potty trained, and handled crate training like a pro! (thanks to training resources) I highly recommend using Pettable, not only will they make it much easier to find your rescue, but their program and resources I still use today help keep my puppy on the right track with training, and me on the right track as a new pup mom!
By Cara
Pettable was so easy to work with! The therapist, Gina, was so friendly and understanding. Couldn't have had a better experience!
By Kelsey M.
