Very easy
Stephanie was amazing and made the process super easy. I would recommend Pettable to anyone!
By Sara
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Stephanie was amazing and made the process super easy. I would recommend Pettable to anyone!
By Sara
My therapist Tasha was wonderful. She gave me a very thorough exam first and also a phone call. I was embarrassed about my condition but she made everything so comfortable. I highly recommend Pettable this was a great experience.
By Natasha M.
They were fast and efficient and I had an overall great experience.
By Mackensie
They did a great job! Kept me informed about my appointment via email. The lady I had was awesome. She called to let me know that she was having difficulty with her system if we could do a later time. I as a customer really appreciated that. The lady understood my concerns and had similar to my situation.
By Katrina
Marie was so easy to talk to and made the whole process so easy. Thank you Marie! 10/10 would recommend!
By Alea B.
Response from Pettable ESA· Oct 7, 2022
Thank you! <3
I had an excellent experience with Marie Chacon. She was very kind and thoughtful. I would highly recommend Marie and Pettable to any who needs to be evaluated for an emotional support animal.
By David
Response from Pettable ESA· Oct 7, 2022
We are so happy you had a great experience!
I had a great consultation with Marie, she was very kind, understanding, and very easy to talk to. Many thanks!
By Penny L.
Response from Pettable ESA· Oct 7, 2022
Thank you!
got both my pups their ESA letters in a timely manner and the whole process was super easy !
By Tristen S.