Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Pettable was very efficient in their ESA purchase and approval process. I worked with their therapist Emilie, who was very personable and easy to talk to, making me very comfortable to open up. Letter came super quick and now I can have my support system, Mr. Milo, by my side at all times!
By Whitney
easy and wonderful experience!
By Kylie
ESA letter was approved within 24 hours and my health care professional checked in with me and made sure I had everything I needed.
By Lindsay
I felt certain that what I said was confidential. They explained everything including what info would be shared and to whom. On top of that, the process was very simple and I absolutely LOVE that this company asks for pronouns. I really liked the licensed therapist that was assigned to me as well! Christopher is very nice! I really did feel safe through the whole process so if that is a concern (as it was for me) maybe my words will help.
By Destiny
Marie was friendly, efficient and effective. The service time was also extremely prompt.
By Charlie D.
This whole experience was so easy and fast. There was no issues and truly a huge help all around! Highly recommend!!
By Jodi
Everything was super smooth, I really felt like they cared for my well being and took care of my needs. The experience was everything I was looking for and more. The letter came super fast after the conversation with the therapist. I’m very happy with my experience at Pettable.
By Laura
It was easy. I'm hoping the condo board's next requirement -- a notarized letter from my case worker -- is just as easy.
By Mary
