Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
This has been one of the most easiest experiences talking with a doctor.
By Reshav
Response from Pettable ESA· Dec 20, 2022
Hi Reshav, we feel you! and we're happy that our clinicians were able to help you feel comfortable with the process. We thank you for trusting Pettable with your ESA needs!
I was very nervous going into this because I deal with severe anxiety in addition to my bipolar depression and ADHD. Going in, I even felt sort of like an imposter. Speaking with my Pettable assigned therapist was such an easygoing conversation. She was kind and personable, asking about my cats and my diagnoses. She'd sent an additional questionnaire which I feel like really helped her know things I would've been too anxious to say aloud. My apartment complex made it incredibly difficult and required additional paperwork BY MAIL, refusing to email or fax them, and she took that with stride and kindness. She put me entirely at ease and the process was so simple. I paid and had my appointment the very next day, and my letter about twenty minutes later (if that.) I would recommend Pettable to any and everyone who needed their services, 100x over!
By Codi
My experience was very positive for everything. Went very well on the phone I felt as if she cared about me and the situation that I have to have my animals with me at all times.
By Shawn
very kind clinician professional site.
By Annette J.
I didn't feel like I had to make excuses for the care I needed.
By Jamie
This was an easy process, and I have had no troubles with my letter. Thank you!
By E. B.
Easy to use and fast to help, I was running out of options for moving for college and being able to get my pets ESA certified really helped
By Ash
Pettable is a great, reliable and quick experience! I have had my cat for several years and I nervously had to reach out for an ESA letter at a new apartment complex. The phone call was a pleasure and thorough about my diagnosed anxiety issues. Aubrey put me at ease and was easy to talk to through what could be a stressful experience.
By Melinda
