Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
It was a quick and painless, every one involved made me very comfortable through out the process
By Christopher
Response from Pettable ESA· Dec 15, 2022
Hi Christopher, thank you for your feedback! We’re happy to know that you are satisfied with our services. Once again, thank you for trusting Pettable with your ESA needs!
This was such an easy process for me. I felt very comfortable sharing my feelings and how I hoped I could solve.
By Courtney
Response from Pettable ESA· Dec 15, 2022
Hi Courtney, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
My experience with Pettable was beyond expectations. Easy, fast, and reliable. Highly recommend.
By Tina
Response from Pettable ESA· Dec 16, 2022
Thank you for sharing your experience with Pettable, Tina! We're happy that we're able to help with your ESA needs. :)
Everything went exactly as expected. Perfect and professional. I will recommend to anyone looking to get this done and done quickly. Thank you!
By Tracy
Response from Pettable ESA· Dec 16, 2022
We appreciate the recommendation, Tracy! Thank you for trusting Pettable with your ESA needs.
Quick and easy. Renewal process was even easier.
By Elijah
Response from Pettable ESA· Dec 16, 2022
Thank you for taking the time to write your feedback for Pettable, Elijah! We wish you the best of luck! :)
My whole experience/process was so easy with Pettable, I tried other websites and they were a drag!!! Thank you guys so much, so happy to finally have my pet home
By Amairani
Response from Pettable ESA· Dec 16, 2022
Thank you for sharing your experience with us, Amairani. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
My experience was great because... I got the dog!!!! The property manager read and analyzed the professionalism of the letter and approved it. Also, my counselor was understanding and kind. She made me feel comfortable with my disability. I am going to meet my new puppy tomorrow!
By Veronica
Response from Pettable ESA· Dec 16, 2022
We're happy to know that you got your puppy, Veronica! Thank you for sharing your experience with Pettable. We wish you the best of luck!
Great experience, customer service is superb and everything works out in the end!
By Zeta
Response from Pettable ESA· Dec 15, 2022
Hi Zeta, happy to know that you are satisfied with our services! Thank you for trusting Pettable with your ESA needs!
