Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
My therapist was awesome! She was so kind and helpful.
By Emily
Response from Pettable ESA· Dec 15, 2022
Hi Emily, we’re pleased to know that you are happy with the experience that you have had with one of our clinicians. Thank you for trusting Pettable with your ESA/PSD needs!
The counselor was very kind and understanding.
By Eli
Response from Pettable ESA· Dec 15, 2022
Hi Eli, we’re pleased to know that you are happy with the experience that you have had with one of our clinicians. Thank you for trusting Pettable with your ESA needs!
Christopher was easy to talk to and extremely pleasant. Felt as if I knew him a lifetime
By BarbaraP
Response from Pettable ESA· Dec 15, 2022
Hi Barbara, we're happy that you have been able to confide comfortably with one of our clinicians. We thank you for trusting Pettable with your ESA needs!
Specialist was easy to talk to and all that was needed was taken care of.
By Jaime J.
Response from Pettable ESA· Dec 15, 2022
Hi Jaime, happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA needs!
Lakia Washington was very helpful and made the process simple and timely. I received the appropriate documentation within 10 minutes of our meeting. Well worth the cost.
By Olivia
Response from Pettable ESA· Dec 16, 2022
We're happy that you have been able to confide with one of our clinicians and got your documentation in a timely manner, Olivia. Thank you for trusting Pettable with your ESA needs!
My phone call with my doctor went very well. She asked all the questions to determined my health and reason for an ESA dog. She made me feel comfortable and relaxed throughout the whole process
By Maira C.
Response from Pettable ESA· Dec 15, 2022
Hi Maira, we’re pleased to know that you are happy with the experience that you have had with one of our clinicians. Thank you for trusting Pettable with your ESA needs!
Very simple and quick process. I was able to view the certificate right after they called me. It was definitely worth the money.
By Trinity
Response from Pettable ESA· Dec 15, 2022
Hi Trinity, we're glad to know that you are able to receive your letter in a timely manner. Thank you for trusting Pettable with your ESA needs!
It was fairly quick & pleasant . I have no complaints. The whole process was simple and straightforward.
By Robert
Response from Pettable ESA· Dec 15, 2022
Hi Robert, happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA needs!
