Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
The doctor was great. Fast and easy experience
By Amanda
Response from Pettable ESA· Dec 16, 2022
Hi Amanda, we’re pleased to know that you are happy with the experience that you have had with one of our clinicians. Thank you for trusting Pettable with your ESA needs!
Therapist was great and easy to talk to!
By Anonymous
Response from Pettable ESA· Dec 16, 2022
Hi! happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA needs!
Easy to schedule and pay. Reminders sent about appointment. Counselor was professional, polite and proficient
By RLRJR Blackfoot, ID U.
Response from Pettable ESA· Dec 16, 2022
Hi Russell, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
User Friendly, Great Service, exactly as advertised, reasonable pricing
By Samantha J.
Response from Pettable ESA· Dec 16, 2022
Thank you for sharing your experience with Pettable, Samantha! We're happy that we're able to help with your ESA needs. :)
They were super quick and efficient! The therapist actually listened and gave me the letter based on my symptoms rather than just because I paid for it. The letter worked for my situation, but I love that they have a money back option if it does not work for you.
By June
Response from Pettable ESA· Dec 16, 2022
Hi June, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
Very easy to speak to a professional. Process is seamless and the therapist was very kind and helpful.
By Lindsey
Response from Pettable ESA· Dec 16, 2022
Hi Lindsey, happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA needs!
Very simple process. Consult was scheduled timely and it was very professional.
By Jill
Response from Pettable ESA· Dec 16, 2022
We're happy to know that you are satisfied with our services, Jill. Thank you for trusting Pettable with your ESA needs!
I purchased to get my ESA paperwork in 24 hrs. Unfortunately, I didn't get those at the 24 hour mark. However, when I contacted the company about it...they quickly helped get those documents within the hour. If you see 24 hour mark is approaching I'd say reach out to the company on the LIVE chat.
By Lisa
Response from Pettable ESA· Dec 16, 2022
Thank you for sharing your experience with us, Lisa. Glad that the live chat agents were able to help! We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
