Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
The therapist I talked to was extremely nice and helpful. Everything was completed in a timely manner which I am so grateful for!
By Courtney
Response from Pettable ESA· Dec 20, 2022
Thank you for sharing your experience with Pettable, Courtney! We're happy that we're able to help with your ESA needs :)
Very easy to speak with whomever calls. Questions are simple.
By Sandy
Response from Pettable ESA· Dec 20, 2022
We appreciate you taking the time to write your feedback for Pettable, Sandy. Good luck!
It was so easy to fill out the questionnaires and set up an appointment. The counselor was so nice and helpful.
By Theresa
Response from Pettable ESA· Dec 20, 2022
Hi Theresa, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
Thank you for being attentive and prompt! Your service is professional, friendly, and easy to work with. Thank you for a positive experience.
By CCM
Response from Pettable ESA· Dec 20, 2022
Thank you for sharing your overall experience with Pettable, Cary! We wish you the best of luck!
The process was very smooth! Therapist was easy to talk to. Thank you so much!
By Ms H.
Response from Pettable ESA· Dec 20, 2022
Hi Ms Hue, we're happy to know that our clinicians were able to help you feel comfortable with the process. We thank you for trusting Pettable with your ESA needs!
Krystal Garmon was exceptionally helpful. She was patient and willing to assist with the extensive requirements of my new apartment complex.
By Elizabeth
Response from Pettable ESA· Dec 20, 2022
Thanks for sharing your experience with one of our clinicians, Elizabeth! Best of luck!
A really quick and easy process!! They helped me get my esa!
By Nicki
Response from Pettable ESA· Dec 16, 2022
Thank you for sharing your experience with Pettable, Nicki! We're happy that we're able to help with your ESA needs. :)
They worked quickly and with so much kindness and lack of judgement to assess my needs for an ESA.
By Brianna
Response from Pettable ESA· Dec 16, 2022
Thank you for sharing your experience with Pettable, Brianna! We're happy that we're able to help with your ESA needs :)
