Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
My experience was fantastic because it was very easy to apply then able to go ahead and talk to a provider almost 24 hours later to be certified. I have no issues or concerns! Really great company!
By Katelyn
The helpfulness
By Michael
Wow fue una experiencia excelente, profesional fuera de estrés.Recomendado al 100%
By Tamaris R.
Perfect experience. Best 149 I have ever paid for. Thank you!
By Anne
I was getting a letter so I wouldn’t have to stress about pet restrictions on rental housing. I had a signed letter from a licensed therapist within 24hrs of signing up. I would recommend to anyone
By Tyler
Needed it immediately after the condo board changed dog rules in one week Filled out a 10 minute assessment had a personal consult with the certified therapist and BEFORE I went to bed that night I had my ESA letter. Thank you so much
By Joel B.
I highly recommend this service. I needed an esa letter for my new apartment and pettable connected me with a licensed therapist who helped me immensely and super fast (I had the letter within 48 hours). I had no problem to have the letter approved by my apartment complex and my dog is even been accepted at hotels with it. Definitely worth it!
By Violetta
The provider was very kind and professional! The service I expected was absolutely met and exceeded.
By Joseph
