Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Super simple process & worth it. The therapist was quick & to the point. I was approved for the place I wanted!
By Allison
Response from Pettable ESA· Jan 10, 2023
Appreciate that you are satisfied with our service, Allison! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
great experience!!!! super fast
By Sophia D.
Response from Pettable ESA· Jan 10, 2023
Appreciate the quick and reliable review, Sophia! Thanks for trusting Pettable with your ESA needs!
My experience was amazing with pettable and my specifically assigned Therapist. The whole process relieved me of much stress and anxiety in relation to being able to keep/afford to keep my dog while in a rental unit.
By Kenneth
Response from Pettable ESA· Jan 10, 2023
Thank you for sharing your experience with us, Kenneth! This will help our co-fur parents to feel more comfortable with our process. Thanks for trusting Pettable with your ESA needs!
Fast and VERY RELIABLE! I’m happy with the overall service provided by Pettable 😇‼️ Thanks so much for helping us keep our fury friends with us!
By Jann
Response from Pettable ESA· Jan 10, 2023
Thank you for sharing your overall experience with Pettable, Jann! We wish you the best of luck!
Overall service was 1000% perfect. Thanks!
By Heni C. NOT H.
Response from Pettable ESA· Jan 10, 2023
Thank you for that solid review, Heni! We appreciate you choosing Pettable for your ESA needs!
My experience was easy and seamless! I had an ESA consultation appointment scheduled immediately. The therapist called me on time and had the letter written the day after our appointment.
By Ann
Response from Pettable ESA· Jan 10, 2023
We appreciate you taking the time to write your experience with Pettable, Ann. Good luck!
Pettable really saved my life my apartments were trying to take away my baby and I was so distraught Stephanie took the time and listened and cared about my experience I didn’t have a therapist yet I had just moved she prepared the letter quickly and saved me thank you pettable
By Trachelle
Response from Pettable ESA· Jan 10, 2023
Thank you for sharing your experience, Trachelle. we're happy that you have been able to confide with one of our clinicians and help you out with your ESA needs. Thanks for choosing Pettable!
Great experience, I needed to reschedule due to an error and they worked with me quickly and easily to get an appointment the same day.
By Emily
