Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
My therapist Dr. Christopher was fantastic, he made my life so much easier and helped guide me through the process of getting my pet certified as an ESA. I already have highly recommended him, and Pettable as well to other friends of mine who would might benefit from having an ESA in their life.
By Nicole
Miss Ifill is friendly and understanding. She asked her questions clearly so I could reply. It is less stressful than I expected.
By Lay
Easy to navigate process. Excellent medical staff.
By HEATHER F.
Efficiency promptness and very convenient
By Jerilynn
Response from Pettable ESA· Jan 11, 2023
We appreciate you taking the time to write your feedback for Pettable, Jerilynn. Good luck!
Filling out the forms was straightforward and the therapist I was connected with was very helpful and nice. I was able to get an ESA letter so I can keep my reptile with me at my new apartment and I'm very thankful. The whole process was quick and easy.
By Clover
Very helpful and knowledgeable on the laws in my state. Friendly and nice to work with.
By Mika B.
It was very easy to set up and my doctor was very helpful!
By William
Overall experience was easy, organized efficient, and the therapist was great
By Lauren
