Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
I'm never one to write reviews but this is too good to miss out on. It was quick and easy. 100000% worth the money! Be sure to purchase the "forms" package if your landlord requires your therapist to sign off later in the moving process. I've recommended this to everyone I know
By cats
They were very professional and fast
By Jamie
My landlord was very strict with us getting an ESA pet and pettable made it possible for us to bring him home! We are so grateful for such a fast, easy experience so we could bring him home within days!
By Cassidy J.
Luanne was amazing. Very kind and compassionate. I felt so comfortable talking to her. The process was quick and I would recommend it to anyone seeking an ESA!
By Jenna
My experience was phenomenal!!! I talked to the therapist whom helped me even when I couldn’t seem to get the words out of why I felt I needed my ESA with me and not be restricted of where I could go because of it.
By Tatyana
Dr. Stephanie White was the best! I was nervous about this process but she reassured me and answered any questions I had. She was kind, polite and professional. She made the process easy and efficient I got what I needed within 24 hours.
By N/A
Presentation of facts was easy and immediate follow up by Doctor was extremely helpful.
By James
Quick and professional service
By Nancy
