Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
The process was fast and easy !! You work with a licensed therapist, and when approved, they send you an ESA letter quickly !! The therapist I was working with was so understanding and made the whole process comfortable for me. And, she was able to send me my ESA letter that night !! Highly recommended if you're looking to get an ESA letter for your furry friend !!
By Tina
Dr. White was incredible and the entire process went so smoothly. Got the letter super quickly and was able to file it with my apartment complex and get the pet fees waived before move in.
By Yulia
The phone call consultation was very quick and she seemed like she really cared about what was going on. The letter was very personable and I would definitely recommend this site to others!
By Jenny
Quick appointment and letter turnaround time.
By Addis
Super easy and helpful on getting my letters for my ESA pets it wasn't just for housing purposes they do help a lot with my mental health problems
By Aspen
Quick and easy. Talked to a licensed provider and he validated my diagnosis.
By Queeny Mae D.
Friendly people
By Robert
They did a great job with everything and have the greatest customer service etc...
By amanda
