It was a very straightforward and…
It was a very straightforward and seamless process. Everything went smoothly, and I couldn't be happier.
By Karen
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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It was a very straightforward and seamless process. Everything went smoothly, and I couldn't be happier.
By Karen
Helped us keep our beloved animals that keep me going every day and not have to worry about where to go.
By Alec
The experience was great and the process was quick and not complicated. It's always stressful to talk about your issues but the therapist was very supportive and made it easy. I would recommend!
By Maggie
Great service and professional help. Had zero issues getting my dog registered as an ESA and his letter was accepted without issue. Thank you Pettable!
By Dakota
Real doctors that you actually speak to was a huge part of the difference. They aren’t the ones giving these things left and right for practically nothing creating abuse of the system. Thanks guys for all you do!
By Adam
I needed an ESA letter and I could not be more satisfied. The service was incredibly fast and I would definitely recommend Pettable!
By Becca
Extremely responsive, met and exceeded all of my needs to bring a great dog into our apartment living. Thank you Pettable and Dr. Stephanie White!!
By Daniel
Whole experience with Pettable has been amazing, I registered my first dog then decided to get my other dog registered as well. Support and the doctors are very quick to get back to you and answer any questions you have. everything was easy and done quickly. Thanks so much Pettable, I’m so relieved I can now live with my dogs without any landlord issues ❤️
By Abigail