Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Saved my butt when I realized I lost my original ESA letter and needed a new one for my beloved doggo. She's my entire sanity and I wouldn't be around without her! Thanks to Pettable, I got approved for a new home. Thank you for hiring real, licensed mental health professionals and providing this service.
By Errol
The process was simple and quick! And my therapist was very friendly and helpful!
By Carla
My consultation was scheduled and completed promptly. The ESA letter was available within 24 hours. I was notified when I needed a form upgrade. Everything went smoothly… very pleased.
By Sucile
The process was simple and very effective. I was able to get my letter in 24 hours and by the same day I was able to send it to my apartment complex.
By Aylanna
Thanks for everything ! Helpful
By customer
Pettable thank you for making it super easy for me to talk to a licensed professional! They are so understanding very helpful. It was a fast experience was alittle nervous at first but everyone is super friendly!
By Tanisha
Tasha was so helpful and empathetic to my situation overall she was great in helping me get my bestfriend
By anonymous
As a young adult, I was incredibly worried about how this experience would go. I got connect with Dr. Laughman and she was absolutely amazing at talking me through everything and we connected really well!
By Paige
