It was a very easy process with lots of…
It was a very easy process with lots of communication.
By David
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
It was a very easy process with lots of communication.
By David
They took care of my issues and i received my ESA letter
By Daryle
Everybody was accommodating to my needs and the needs of my puppies. They made me very happy. Thank you very much.
By Toni
I had a great and quick experience. My therapist was understanding of my situation. I got my letter within 36 hours. Thank you!
By Naz
Response from Pettable ESA· Feb 9, 2023
Hi Naz, we appreciate your feedback and we wish you the best of luck! Thank you for trusting Pettable with your ESA needs!
Very friendly staff!! Paperwork was not complicated to fill out!!
By Naomi
Response from Pettable ESA· Feb 9, 2023
Hi Naomi, happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA needs!
Fast professional and worked as promised
By Benjamin
Response from Pettable ESA· Feb 9, 2023
Hi Benjamin, happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA needs!
It was quick and easy process. Now my puppy can live with me!
By Ruth
Response from Pettable ESA· Feb 9, 2023
Thank you for sharing your experience with Pettable, Ruth! We're happy that we're able to help with your ESA needs :)
Dr was prompt and polite and genuinely concerned. The entire process was quick and easy.
By John
Response from Pettable ESA· Feb 9, 2023
Thank you for sharing your overall experience with Pettable, John! We wish you the best of luck!