Very easy experience!
It was very easy and straight forward to get my dog approved as an Emotional Support Aminal, and Pettable made the process super easy.
By Chelsea
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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It was very easy and straight forward to get my dog approved as an Emotional Support Aminal, and Pettable made the process super easy.
By Chelsea
Process was easy to work with.
By Elizabeth
I'm so grateful to Pettable for making this an easy process. I am disabled and have to move. I need to make sure I'm able to keep my dogs who are my whole world.
By Gayle J.
I had a lot of questions and I really appreciated the promptness, guidance they provided and professionalism of the responses. The training videos were helpful and easy to follow.
By Stacy
This was an great experience it was fast , reliable and they was very understanding and helpful I would recommend to anyone
By Nicole
I was responded to quickly and got my PDS letter right away.
By Catherine
I truly will always recommend this website to every friend and family member or anyone who is need of it. The psychologist who was assigned to me ( per my state) was very understanding, he heard me and what I was going through and was able to understand and point out the same needs I see I have with my dogs. The experience itself was simple, and very great.
By Mayra
Easiest process, loves my therapist! She was amazing 🤩
By Mari