Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
The Dr was awesome. He was very attentive and thorough. Process was easy, timely and user friendly.
By Tiff
Response from Pettable ESA· Feb 23, 2023
Hi Tiff, we're happy that you have been able to confide with one of our clinicians and felt comfortable with the process. We thank you for trusting Pettable with your ESA needs!
Extremely professional and efficient.
By Kathryn
Response from Pettable ESA· Feb 23, 2023
Appreciate that you are satisfied with our service, Kathryn! Thanks for trusting Pettable with your ESA needs!
Stephanie was so helpful, got lucky and was able to talk and get my ESA letter same day. Pettable was great, no complaints from me.
By Luis R.
Super happy about my experience They were super helpful and had everything explained in a way I could understand. Communication was on point and would answer all my questions when needed.
By Erika
Very quick and legit!
By Bridget
Good knowledge base/info, easy to follow instructions and class. Lots of great info. Answered all questions.
By Robert H.
Everything went very smooth. Had a great counselor, lakia, she was very nice and helpful. So glad I found this site. Highly recommended!
By Steffan
Such an easy process. I had an appointment within 3 days and it only took 10 minutes. The therapist was so nice and extremely helpful!!
By Liberti
