Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Process was simple I felt like my LMHP did a great job doing my evaluation and my landlord took my ESA letter with no problems. I'm grateful I found this site.
By Mary
Response from Pettable ESA· Feb 23, 2023
Hi Mary, we're happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA needs!
Excellent service I highly recommend fast and easy kind and understanding staff
By Cristina
Response from Pettable ESA· Feb 23, 2023
Thank you for sharing your overall experience with Pettable, Christina! We wish you the best of luck!
Pettable provided me with exactly what was needed for my ESA, no unnecessary extras. My therapist was prompt, helpful, and kind with the process as well. Very grateful!!!
By Ryann D.
Response from Pettable ESA· Feb 23, 2023
Thank you for sharing your experience with Pettable, Ryann! We're happy that we're able to help with your ESA needs :)
Comfortable, kind and attentive.
By Sam
Response from Pettable ESA· Feb 23, 2023
Hi Sam, thank you for sharing your experience with Pettable! Best of luck!
They were very understanding and helpful.
By Jo J.
Response from Pettable ESA· Feb 23, 2023
We appreciate you taking the time to write your feedback for Pettable, Jo. Please feel free to always reach us at [email protected] if you need further assistance. We're happy to help!
Simple, easy, reliable service. Very seamless and professional. Would 100% recommend.
By Sara
Response from Pettable ESA· Feb 23, 2023
We appreciate the recommendation, Sara! Thank you for trusting Pettable with your ESA needs.
They made it fast, easy and simple. That is rare for over the net companies to do. usually I give up in frustration.
By Lynn
Response from Pettable ESA· Feb 23, 2023
Thank you for sharing your experience with us, Lynn! This will help our co-fur parents to feel more comfortable with our process. Thanks for trusting Pettable with your ESA needs!
It is legit! Speaking to the therapist was a great experience also, she made me understand what I was doing was the right thing for me and my animals. She also gave me a discount for my 3rd pet letter. I also received my letter in 24 hours as promised.
By Bryan
Response from Pettable ESA· Feb 23, 2023
Thank you for sharing your experience with us, Ganet! This will help our co-fur parents to feel more comfortable with our process. Thanks for trusting Pettable with your ESA needs!
