Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
We love our pets tremendously as they offer more than any medicine you could prescribe. Being able to have security in keeping them is a stress relief in itself. The process was very easy and stress free as well and I would recommend them all day.
By Robert S.
Response from Pettable ESA· Mar 16, 2023
Hi Robert, we’re happy to know that you are satisfied with our services and definitely appreciate the recommendation! Thank you for trusting Pettable with your ESA needs!
The quickness of the process was astounding!
By Robert
Response from Pettable ESA· Mar 16, 2023
Thanks for writing in, Robert! Please do not hesitate to reach us at [email protected] if you need further assistance. Once again, thanks for trusting Pettable with your ESA needs!
Process was easy. Therapist took care of my needs promptly and I received my letter in the stated time frame. Would highly recommend!
By Stephanie
Dr Alvey was amazing. She was thorough and attentive and made me feel comfortable and was non judge mental. The entire process was smooth and I would highly recommend them.
By Dawn
Very easy to talk to, very informative, and very supportive. Would very much recommend.
By Michael
Very painless and understandable. East to navigate and get what you need.
By Lauren
Great experience. Professional and quick process.
By Nikola
Tia was great 😊
By Kim L.
