Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Wendy Wright was awesome to work with, had a great experience!
By Ashley
Response from Pettable ESA· Mar 14, 2023
Hi Ashley, we’re pleased to know that you are happy with the experience that you had with one of our clinicians. Thank you for trusting Pettable with your ESA needs!
I am looking to move to an apartment that does not allow dogs, and I did not feel it was the right time to part with my dog. I do have some anxiety as well as hearing loss and early dementia. I wanted to apply for an ESA letter because I think my dog has an important role in supporting me through this move. My daughter and I chose Pettable because of the great reviews and money back guarantee. We were able to do the consultation within a few days (although there is an even faster option available!), and we were able to print the letter right away to bring to the apartment. The apartment facility accepted the letter immediately. I am able to bring my dog with me as I move and make this life change, and I have peace of mind! We highly recommend Pettable! (Edited to add: Joy I. was the provider that wrote our letter, very friendly!)
By Kathy and J.
Response from Pettable ESA· Mar 14, 2023
Hi Kathy and JoAnn, thank you for sharing your overall experience with Pettable's process! We are glad that you have been accommodated accordingly and that you’re satisfied with our service. As always, thanks for trusting Pettable with your ESA needs!
The whole experience was pretty quick and easy. I had my puppys esa letter in 3 business days. I was able to keep my fur baby!
By Andria
Response from Pettable ESA· Mar 14, 2023
Hi Andria, we're elated to know that you are able to keep your puppy with you! Thank you for trusting Pttable with your ESA needs!
Delivered as expected! Thank you!
By Kathleen
Response from Pettable ESA· Mar 14, 2023
Thanks for writing in, Kathleen! Please do not hesitate to reach us at [email protected] if you need further assistance. Once again, thanks for trusting Pettable with your ESA needs!
I was able to get my ESA letter quickly. The therapist was nice and easy to talk to. The whole process was quick and easy.
By Angelica
Response from Pettable ESA· Mar 14, 2023
We’re pleased to know that you are happy with the experience that you had with one of our clinicians, Angelica. Thank you for trusting Pettable with your ESA needs!
Polite therapist and she gave me easy lifestyle tips
By DD
Response from Pettable ESA· Mar 14, 2023
We feel you, DD! and we're happy that you have been able to confide with one of our clinicians. We thank you for trusting Pettable with your ESA needs!
I feel SO taken care of by pettable. It was quick and easy, my therapist was so sweet and she was very warm and friendly! I genuinely felt like my needs were heard, and if i could give them 10000000 stars i would! The letter worked great with my landlord and they were able to verify with my therapist as well. If you’re thinking about using or table but you’re not sure if it’s a verified source, i can promise you i felt the same way! But i decided that i would much rather take the risk than have to worry about puppy rent and people questioning me in public. I 10/10 recommend!!
By Magdelene
Response from Pettable ESA· Mar 15, 2023
Thanks for putting a good review on our team, Magdalene! Happy to know that you have been accommodated accordingly. Thanks for choosing Pettable for your ESA needs!
That I could do this over the phone free of judgement
By Rena
