Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
It was direct and easy to do since it was over the phone. It was fair and precise.
By customer
Response from Pettable ESA· Mar 16, 2023
Hi [email protected], thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
Seriously amazing! Not going to lie, I felt like this was going to be a scam. I got an ESA letter by a legit doctor just from a 15 minute consultation. It's scary putting in debit card information onto a website that you are not familiar with. I was also worried about being denied. Thus is one of the best things I ever did for my children. Fr!
By Amanda
Response from Pettable ESA· Mar 16, 2023
Thank you for sharing your experience with us, Amanda! This will help our co-fur parents to feel more comfortable with our process. Thanks for trusting Pettable with your ESA needs!
Dawn was wonderful! Very patient, answered all my questions, took the time to listen to me. I highly recommend her and Pettable.
By Desiree
Response from Pettable ESA· Mar 16, 2023
Hi Desiree, we're happy that you have been able to confide with one of our clinicians and felt comfortable with the process. We thank you for trusting Pettable with your ESA needs!
I was distraught that I might have to choose between my home and my dog. My counselor was so calm and helpful. The ESA was completed quickly and as promised was "bullet proof." I highly recommend Pettable.
By Susan
Response from Pettable ESA· Mar 16, 2023
Appreciate that you are satisfied with our service, Susan! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
The process was easy to navigate. The doctor assigned to my case was very prepared, went over all my documents and read through my history prior to our meeting. Really well organized and a pleasant, simple experience. In the end, I was successful with my certification and I enjoyed my interaction with the doctor.
By FMP
Response from Pettable ESA· Mar 16, 2023
Thank you for that solid review, FMP! We appreciate you for choosing Pettable for your ESA needs!
Very easy and comfortable to talk to, understanding and listen to you very well.
By Anthony L.
Response from Pettable ESA· Mar 16, 2023
Thanks for writing in, Anthony! Please do not hesitate to reach us at [email protected] if you need further assistance. Once again, thanks for trusting Pettable with your ESA needs!
It was very easy and extremely fast. The best part was the therapist I spoke with was amazing! She was kind, reassuring, and made my day!
By Stephanie
Response from Pettable ESA· Mar 16, 2023
Thank you for sharing your experience, Stephanie. we're happy that you have been able to confide with one of our clinicians and help you out with your ESA needs. Thanks for choosing Pettable!
I had a great experience
By Michele
