Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
The team was so helpful and timely. They brought me a peace of mind that I was unable to find anywhere else
By Steven
Response from Pettable ESA· Mar 14, 2023
Thanks for putting a good review to our team, Steven! Happy to know that you have been accommodated accordingly. Thanks for choosing Pettable for your ESA needs!
I had a great experience from the very beginning from customer service to the therapist. Everyone went out of their way to help I would recommend pettable to anyone who needs a real esa letter
By David
Response from Pettable ESA· Mar 14, 2023
Thank you for sharing your experience with us, David! This will help our co-fur parents to feel more comfortable with our process. Thanks for trusting Pettable with your ESA needs!
Tia was wonderful and very helpful thank you so much!
By Storm
Response from Pettable ESA· Mar 14, 2023
Hi Storm, we're happy that you have been able to confide with one of our clinicians and felt comfortable with the process. We thank you for trusting Pettable with your ESA needs!
Connected with Joy and she was helpful even when my rental office wanted the letter reworded and verified. 10/10 would do it again
By Hazel
Response from Pettable ESA· Mar 14, 2023
Appreciate that you are satisfied with our service, Hazel! We're very happy to know that you have been accommodated accordingly by our clinician. Thanks for trusting Pettable with your ESA needs!
Great service. Medical professional asked the right questions and understood my situation.
By Ivonne
Response from Pettable ESA· Mar 14, 2023
We appreciate you taking the time to write your feedback for Pettable, Ivonne. Please feel free to always reach us at [email protected] if you need further assistance. We're happy to help!
Super fast and helpful and professional! Definitely recommend, I’m so glad I’m able to live with my kitties in my new apartment :D
By Liv
Response from Pettable ESA· Mar 14, 2023
Thank you for sharing your overall experience with Pettable, Liv! Good luck with your fur babies!
I was worried I wouldn't receive my ESA letter quickly - but that couldn't be farther from the truth! Very fast results and definitely a reliable source! :)
By Isabella
Response from Pettable ESA· Mar 16, 2023
Hi Isabella, we're glad to know that you are able to receive your letter in a timely manner. Thank you for trusting Pettable with your ESA needs!
Very easy, and professional. The therapist they matched me to was very nice and made it comfortable to talk to. I am very grateful to have my best mate live with me legally now!!
By Lillian
Response from Pettable ESA· Mar 14, 2023
Hi Lilian, we're happy that you have been able to confide with one of our clinicians and felt comfortable with the process. We thank you for trusting Pettable with your ESA needs!
