Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
OMG! I can’t say enough about this company. I received my letter within 24 hours as promised. It was accepted by the landlord. Thank you from the bottom of my heart you delivered in a big way!
By Danielle E.
Response from Pettable ESA· Mar 23, 2023
Hi Danielle, we're glad to know that you are able to receive your letter in a timely manner and was accommodated by your landlord accordingly. Thank you for the recommendation and for trusting Pettable with your ESA needs!
I was weary to try Pettable because there are so many websites out there that claim to be legit ESA registrations, but they are the real deal!! I can now have my 2 support dogs stay with me with no size restrictions. It has lifted a ton of weight off my shoulders.
By Maria
Response from Pettable ESA· Mar 24, 2023
Hi Maria, we're elated to know that you are able to keep your support dogs with you! We appreciate your feedback and thank you for choosing Pettable with your ESA needs!
The person I spoke to was thorough on going over the forms I filled out, as well as being empathetic during the conversation. They were understanding and providing necessary documentation earlier than stated!
By Renae
Response from Pettable ESA· Mar 24, 2023
We feel you, Renae! and we're happy that you have been able to confide with one of our clinicians. We thank you for trusting Pettable with your ESA needs!
One of the best places to use if you’re looking for fast turnaround time and a very professional approach to what you needs are.
By Barry T.
Response from Pettable ESA· Mar 24, 2023
Thanks for putting a good review on our team, Barry! Happy to know that you have been accommodated accordingly. Thanks for choosing Pettable for your ESA needs!
Scheduled call took place when expected. Was quick and efficient. Letter was legit and sent when promised. Thanks guys! Very helpful.
By ELIZABETH
Response from Pettable ESA· Mar 24, 2023
Hi Elizabeth, we're glad to know that you are able to receive your letter in a timely manner. Thank you for trusting Pettable with your ESA needs!
everything was easy to fill out
By Pamela
Easy to fill out forms and appointment was made quickly.
By Lucille
This was the easiest, streamlined process ever. I had the ability to chat with the therapist and schedule my appointment the next day. My therapist was professional, genuine, and empathized my experience. I couldn't have chosen a better, more reliable ESA service provider.
By Samantha
