Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
My overall experience was great: quick response, a specialist consultation was scheduled a few minutes after my initial call, even though it was weekend, very friendly and calming conversation. Only I don’t know yet if it will work for my association
By Margaret
It was very easy and quick! I felt like me and my animals were very important to my therapist. Thank you so much!
By Robyn W.
The session over the phone was very positive and I felt that she was able to truly understand why I needed my dog for emotional support. The turnaround was very quick and I had my letter in minutes!
By Devyn H.
Very informative, answered all my questions, and did exactly what I needed.
By Joshua
Great customer service, they really care
By Michellie
So far so good.
By Karen
Everything was done in a timely manner and it was very professional.
By Kim
Marie was lovely to speak with as I was slightly anxious about the situation, but easy to speak with and we had a wonderful conversation!
By LG
