Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Pettable made it quick and easy to receive my ESA. My therapist was kind and easy to talk to. I would recommend to anyone
By Michelle
Response from Pettable ESA· Apr 23, 2023
Hi Michellel! We're happy that you felt comfortable with our process and that you have confided with our clinician. Thank you for trusting Pettable with your ESA needs!
The whole experience was fast and no stress involved.
By Jacquelyn
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your full experience with Pettable, Jacquelyn! We're very happy that we have served you better. You are always welcome to reach us at [email protected] if you will need further assistance. We're here to help!
This service works!
By YAHOR
Response from Pettable ESA· Apr 22, 2023
Thank you for that short and sharp review for us, YAHOR! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
From the very beginning it was all great.
By MARITSA
Response from Pettable ESA· Apr 23, 2023
Thank you for sharing your experience with us, MARITSA! We're very glad that you are able to feel comfortable with our process. Once again, thank you for trusting Pettable with your ESA needs!
Great experience and was a quick and easy process
By Shannen
Response from Pettable ESA· Apr 23, 2023
Hi Shannen, we appreciate you taking the time to write feedback for Pettable. We wish you the best of luck!
The experience was simple, fast and beyond amazing. I'm so greatful I was able to speak with a real live therapist who understood my condition and realized my service animal is a vital tool in managing my condition. I will definitely be recommending this company to many others. The only minor thing I would change is the amount of marketing emails sent after service is rendered.
By Shemika
Response from Pettable ESA· Apr 23, 2023
Hi Shemika, we feel you! and we're happy that our clinicians were able to help you feel comfortable with the process. We thank you for trusting Pettable with your ESA needs!
Mostly it was great. My session with Marvy Beckman was a little late but handled well by customer service. The letter was written for a renter and I am a buyer, but that also got fixed.
By Mary A.
Response from Pettable ESA· Apr 23, 2023
Hi Mary, we're happy that our clinicians were able to help you feel comfortable with the process, thank you for trusting Pettable with your ESA needs!
Phone conversation was quick, to the point and relevant. Conversation was friendly and received documentation quickly. Would highly recommend and use again!
By Jennifer
Response from Pettable ESA· Mar 27, 2023
We appreciate the recommendation, Jennifer! Please do not hesitate to reach us at [email protected] if you need anything else. Thank you for trusting Pettable with your ESA needs!
