Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Amazing Dr. Amazing service
By Dana
Response from Pettable ESA· Apr 22, 2023
We appreciate the recommendation, Dana! More importantly, we're happy to know that you are satisfied with our service. Thank you for trusting Pettable with your ESA needs!
My therapist was knowledgeable as well as compassionate. I was able to receive my certification in a very timely manner. Thank you!
By Chelsea
Response from Pettable ESA· Apr 22, 2023
Hi Chelsea, happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA needs!
Process was simple and quick. The Dr. Even called earlier — getting it done even quicker!
By Tim
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your experience with us, Tim! We're very glad that you are able to feel comfortable with our process. Please feel free to always reach out at [email protected] if you'll need further assistance and we're happy to help. Once again, thank you for trusting Pettable with your ESA needs!
This was a very fast and simple process. Now I can keep my babys with me. Definitely recommend these services.
By Aspen N.
Response from Pettable ESA· Apr 22, 2023
Hi Aspen, thank you for sharing your feedback about your experience with Pettable. We are taking note of your points and rest assured that we're doing our best to make our service better as we progress. If you need anything else, please feel free to reach out at [email protected]. Thank you.
I had a wonderful experience. It was easy and seamless. I really appreciate the efficiency and the understanding.
By Melody
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your experience with Pettable, Melody! We're happy that we're able to help with your ESA needs. :)
Easy to navigate. Quick response. Dr. Jimenez is very kind. Now I have my cat, Millie, back with me at the office. She is also making my co-workers lives easier 😊
By Nancy P.
Response from Pettable ESA· Apr 22, 2023
Hi Nancy, thank you for sharing your experience with us. We're glad to know that we have been a good help. We appreciate your feedback and we wish you the best of luck!
The counselor was easy to talk too. She seemed to understand why l needed my pooch as an ESA. So happy l made this move. Thank you!
By Amy R.
Response from Pettable ESA· Apr 23, 2023
Hi Amy! We're very glad that you are able to feel comfortable with our process. Please feel free to always reach out at [email protected] if you'll need further assistance and we're happy to help. Once again, thank you for trusting Pettable with your ESA needs!
My therapist was really great and was easy to talk to her because I felt so comfortable. She was very helpful and prompt when I needed additional forms filled out for my homeowners association.
By Christy
Response from Pettable ESA· Apr 23, 2023
Hi Christy, we're happy that you have been able to confide with one of our clinicians and felt comfortable with the process. We thank you for trusting Pettable with your ESA needs!
