Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Chris was extremely helpful!
By Kelsey
Response from Pettable ESA· Apr 22, 2023
Hi Kelsey, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
This is a legitimate company! Thank you for your work! You guys are amazing.
By Paola
Response from Pettable ESA· Apr 22, 2023
Hi Veronica! We're very happy that we have served you better. You are always welcome to reach us at [email protected] if you will need further assistance. We're here to help!
The interview was great. She was very understanding and helpful
By Maria
Response from Pettable ESA· Apr 22, 2023
Thanks for the review, Maria! Please feel free to reach out at [email protected] if you for support. We're always happy to help!
My provider was so helpful and attentive to my needs and concerns, as well as quick to respond to my messages. Highly recommend.
By Tiffany
Response from Pettable ESA· Apr 22, 2023
Hi Tiffany, thank you so much for writing in! Your honest feedback is what keeps us from doing better and better as we progress. We're glad that you felt comfortable with our process. Feel free to reach us at [email protected] if you'll need further assistance and we're here to help. Once again, thank you for trusting Pettable with your ESA needs!
Amazing ! The whole process is very easy and my provider was extremely friendly and easy to talk to
By Anna
Response from Pettable ESA· Apr 22, 2023
Thank you for that short and sharp review for us, Anna! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
This was the easiest and fastest experience I’ve ever had from a very professional and experienced online company ever! Same day or next day responses to any of my questions and knowledgeable experts! I was able to request for an ESA letter on Thursday, had a phone call on Saturday and had my ESA letter from my professional by Monday! I highly recommend this service to anyone and this is a reputable and trustworthy source for an all your ESA needs!!!
By Julie
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your overall experience with Pettable, Julie! We wish you the best of luck!
Pettable put me in contact with the professionals I needed when I needed them. Legit, quick, and helpful.
By Miguel
Response from Pettable ESA· Apr 22, 2023
Hi Miguel, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
Good site, fast and relaiable
By Kallae
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your experience with Pettable, Kallae! We're happy that we're able to help with your ESA needs. :)
