Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Super easy process! Tracy was amazing and so kind! So happy to be able to have my dogs with me whenever I go now. They truly help so much.
By Mikayla
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your full experience with Pettable, Mikayla! We're very happy that we have served you better. You are always welcome to reach us at [email protected] if you will need further assistance. We're here to help!
I wish I had've found this company the first time I attempted to get an ESA letter! It was so easy from start to finish. Also, the price was at least $100 less!
By Electra
Response from Pettable ESA· Apr 22, 2023
Hi Electra, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
Great experience, better than expected! Got our letter less than 2 hours after I requested. Pricey but worth it!
By Hannah
Response from Pettable ESA· Apr 22, 2023
Hi Hannah, thank you for sharing your experience with us. We're glad to know that we have been a good help. We appreciate your feedback and we wish you the best of luck!
As soon as I signed up I had an appointment with a provider. Any questions I had throughout the process was answered quickly and every part of the process was transparent. I had the letter I needed within 24 hours from my appointment. The doctor was professional and caring and I felt supported and understood.
By Julie
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your experience with us, Julie! This will help our co-fur parents to feel more comfortable with our process. Thanks for trusting Pettable with your ESA needs!
Such an easy process! I felt valid in all of the conversations I have and most importantly my fit babies can come with me anywhere now.
By Bailee
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your experience with us, Bailee! This will help our co-fur parents to feel more comfortable with our process. Thanks for trusting Pettable with your ESA needs!
Great experience The provider did a great job, gave good details and advice. Got the letter with no trouble.
By John
Response from Pettable ESA· Apr 22, 2023
Hi John, thank you for sharing your experience with us. We're glad to know that we have been a good help. We appreciate your feedback and we wish you the best of luck!
Amazing assessment and fast turnaround with all necessary details. Thank you.
By Jennifer
Response from Pettable ESA· Apr 22, 2023
Hi Jennifer, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
Pettable was fantastic with speed of service, care and customer service communication. It was a quick and easy experience that will definitely have me recommending Pettable to others.
By Elaina
Response from Pettable ESA· Apr 22, 2023
Appreciate that you are satisfied with our service, Elaina! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
