Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Stephen the psychologist was awesome. Got everything done and it is all 100% true as I was skeptical at first.
By Arianna
Response from Pettable ESA· Apr 22, 2023
Hi Arianna, we're happy that you have been able to confide with one of our clinicians and felt comfortable with the process. We thank you for trusting Pettable with your ESA needs!
I asked for some expedited help and you were very accommodating. Thank you
By Peter M.
Response from Pettable ESA· Apr 22, 2023
You're always welcome, Peter. We're happy to know that we have been a good help with your ESA needs. Thanks for choosing Pettable!
SAME DAY LETTER. DOCTOR VIST OF PHONE WAS SIMPLE.
By RONALD
Response from Pettable ESA· Apr 22, 2023
Thank you for the review, Ronald. You can always reach us at [email protected] if in case you need further assistance. We're here to help!
Thank you for everything. Now I get to keep my fur baby without worrying about the owner having a problem. Bella is not just a dog she a human that she deserves to be and thanks to y’all she can be. Once again thank you. Holly
By Holly Gutierrez B.
Response from Pettable ESA· Apr 22, 2023
You're always welcome, Holly. We're happy to know that we have been a good help with your ESA needs. Thanks for choosing Pettable!
This company is as honest as they come! If you legitimately need an ESA letter, my old one has expired and I’ve moved, so I used Pettable to obtain a new one. I have PTSD from a bad rollover car accident that wasn’t my fault. I appreciate this company and for Bridgette who took the time to get to know me. I received my ESA letter within 48 hours as promised. This has been a great experience! Tracy
By Tracy
Response from Pettable ESA· Apr 22, 2023
Hi Tracy, thank you for sharing your experience with Pettable! We are happy that you have been accommodated accordingly and that you’re satisfied with our service. We appreciate your feedback and we wish you the best of luck!
Quick, easy, and felt very comfortable talking with your representative.
By Mykle
Response from Pettable ESA· Apr 22, 2023
Thank you for that short and sharp review for us, Mykle! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
Excellent company! I got an appointment quickly and my letter just ten minutes after it ended. My letter was approved for university housing.
By Blaise B.
Response from Pettable ESA· Apr 22, 2023
Appreciate that you are satisfied with our service, Blaise! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
Pettable made it SO easy to get an ESA letter. Scheduled my appointment for within 24 hours and got my letter before my 5 minute call was over. Therapist called a few min early and asked if it was okay to talk then. She was so kind and even helped me find therapy as well. Didn’t push anything and like I said, got my letter before the call was over. Probably won’t need the service again but 10/10 I cannot recommend enough. My apt complex already approved my letter within 24 hours as well.
By Aurora H.
Response from Pettable ESA· Apr 22, 2023
Hi Aurora, thank you for sharing your full experience with us. We're glad to know that you are able to receive your letter in a timely manner. We appreciate your feedback and we wish you the best of luck!
