Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Customer service was so efficient and response and very friendly. The therapist is legit and very efficient as well
By Alpia
Response from Pettable ESA· Apr 22, 2023
Hi Alpia, thank you for sharing your experience with us. We're glad to know that we have been a good help. We appreciate your feedback and we wish you the best of luck!
Quick and ease to use. Just remember you have to be evaluated by a provider in the state you are currently sitting in, not where you are moving to.
By KS
Response from Pettable ESA· Apr 22, 2023
Thanks for writing in, KS! Please feel free to reach out anytime if you need further assistance. We're happy to help!
The therapist I spoke to was friendly and very understanding of my situations. There was no judgement and her explanation throughout the process was imprcable.
By A.S
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your full experience with Pettable, A.S! We're very happy that we have served you better. You are always welcome to reach us at [email protected] if you will need further assistance. We're here to help!
Process was quick & easy! Had a consult set up for two days later and got my letter that same day! My only suggestion is having more literature about the exact ramifications of the FHA protection.
By Bethany
Response from Pettable ESA· Apr 22, 2023
We appreciate the recommendation, Bethany! More importantly, we're happy to know that you are satisfied with our service. Thank you for trusting Pettable with your ESA needs!
The doctor was very professional and understood the situation that my wife was going thru with her little dog. Thank you very much for your help. God Bless you all
By FERNANDO
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your experience with us, Fernando! We're very glad that you are able to feel comfortable with our process. Please feel free to always reach out at [email protected] if you'll need further assistance and we're happy to help. Once again, thank you for trusting Pettable with your ESA needs!
Great service and the letter was accepted by my landlord with no issues. Perfect!
By Ilona U.
Response from Pettable ESA· Apr 5, 2023
Thanks for writing in, Ilona! We're happy to know that your letter has been accepted by your landlord. Thanks for trusting Pettable with your ESA needs!
Great job. Thanks.
By Jacob
Response from Pettable ESA· Apr 22, 2023
You're always welcome, Jacob. We're happy to know that we have been a good help with your ESA needs. Thanks for choosing Pettable!
It was a quick painless process the call in appointment took no longer than 15 minutes!
By Sharia
Response from Pettable ESA· Apr 22, 2023
Thank you for that short and sharp review for us, Sharia! Happy to serve you with your ESA needs. Thanks for choosing Pettable
