Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Experience was pleasant, understanding and kind. Thank you!
By D.A.
Response from Pettable ESA· Apr 23, 2023
Thank you for that short and sharp review for us, D.A! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
Emily was amazing. Everything went by smoothly and quickly, it only took a couple of days to finish and she walked me through everything. I highly recommend Pettable!
By Ashton
Response from Pettable ESA· Apr 23, 2023
Hi Ashton! We're happy that you felt comfortable with our process and that you have confided with our clinician. Thank you for trusting Pettable with your ESA needs!
Pettable is one of the best choices I have made! I had a very easy and positive experience with the entire process. I had many questions about the process of getting my dogs PSD certified and my provider had an answer for every one of them! Would recommend this to anyone looking to better their life with a pet.
By Maddie
Response from Pettable ESA· Apr 23, 2023
Hi Maddie, thank you for sharing your feedback about your experience with Pettable. We are taking note of your points and rest assured that we're doing our best to make our service better as we progress. If you need anything else, please feel free to reach out at [email protected]. Thank you.
Pettable was a wonderful resource for connecting me with a legitimate mental health professional licensed in my state, who was familiar with ESAs. The process was easy, and I was set up with a provider right away. My provider was wonderful, professional, and showed extreme care to me as a patient. The Pettable support team is also great and super responsive to any questions. I couldn’t have asked for a better experience, through what was a very stressful time. I’m grateful such an affordable and great service exists!
By Nicole
Response from Pettable ESA· Apr 23, 2023
Thank you for sharing your full experience with Pettable, Nicole! We're very happy that we have served you better. You are always welcome to reach us at [email protected] if you will need further assistance. We're here to help!
The process was so easy and simple! Met with a very nice therapist who helped me with my ESA letter needs for a new apartment. I will highly recommend Pettable to anyone.
By Tye
Response from Pettable ESA· Apr 23, 2023
Hi Tye! We're very glad that you are able to feel comfortable with our process. Please feel free to always reach out at [email protected] if you'll need further assistance and we're happy to help. Once again, thank you for trusting Pettable with your ESA needs!
quick and extremely simple
By Taylor
Response from Pettable ESA· Apr 23, 2023
Thank you for that short and sharp review for us, Taylor Happy to serve you with your ESA needs. Thanks for choosing Pettable!
I had an excellent experience. The doctor was kind and sensitive to my issue. She contacted me at the agreed upon date and time. I have saved the phone number for future reference. I would not hesitate to recommend to my friends or family
By Diane
Response from Pettable ESA· Apr 23, 2023
Hi Diane, thank you for sharing your experience with us. We're glad to know that we have been a good help. We appreciate your feedback and we wish you the best of luck!
Super easy, fast, & reliable!
By Sofia
Response from Pettable ESA· Apr 23, 2023
Thank you for that short and sharp review for us, Sofia! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
