Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Christopher was fantastic. He was kind and helped answer all my questions. I would highly recommend Pettable!
By Trevor
Response from Pettable ESA· Apr 10, 2023
Hi Trevor! Thank you for putting a good review with our clinician - Christopher! We'll make sure to send in your warm words to him! And thanks for choosing Pettable with your ESA needs!
Super easy process and now my normally breed restricted pup is finally certified as an ESA! He helps so much with my anxiety and depression and so getting this verification meant keeping my family together. Thank you Pettable!
By Kat
Response from Pettable ESA· Apr 10, 2023
You're always welcome, Kat! We're happy to know that we have been a good help with your ESA needs. Thanks for choosing Pettable!
Everything was quick, Lakia was super friendly and understanding. This was painless, I’ve already recommended to my friend looking for ESA help.
By Tianna
Response from Pettable ESA· Apr 22, 2023
Hi Tianna! Thank you for putting a good review to Lakia! We'll make sure to send in your warm thanks to her! And thanks for choosing Pettable with your ESA needs! Thank you
Very diligent and personable.
By Olivia
Response from Pettable ESA· Apr 22, 2023
Thank you for that short and sharp review for us, Olivia! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
Very easy process and not a scam! Would be definitely using this for my renewals to come.
By Yrameelza
Response from Pettable ESA· Apr 22, 2023
Hi Yrameelza, thank you for sharing your experience with Pettable! We are happy that you have been accommodated accordingly and that you’re satisfied with our service. We appreciate your feedback and we wish you the best of luck!
The app was easy to set up and use. Amazing to also have a chat with a person in customer service and the live chat feature is awesome too.
By Carol
Response from Pettable ESA· Apr 22, 2023
Hi Carol, thank you for sharing your experience with Pettable! We are happy that you have been accommodated accordingly and that you’re satisfied with our service. We appreciate your feedback and we wish you the best of luck!
Easy access to the information. Accessible index with access to repeat lessons. Enjoyable and clear information with written instructions and videos. Very thorough. I highly recommend this course.
By Debra
Response from Pettable ESA· Apr 22, 2023
Appreciate your review, Debra! This will help our co-fur parents to feel comfortable with our process. If you need anything else, please do not hesitate to reach us at [email protected]. Thank you!
Quick and easy, I was in a time crunch to get the ESA letter and I received it in less than 48 hours!!
By Stacy
Response from Pettable ESA· Apr 22, 2023
Hi Stacy, we're glad to know that you are able to receive your letter in a timely manner and were accommodated by your landlord accordingly. Thank you for the recommendation and for trusting Pettable with your ESA needs!
