Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Everything was clear and logical and easy to follow. The training modules were terrific. I'll probably use them for the rest of my puppy's life.
By Jennifer B.
Response from Pettable ESA· Apr 22, 2023
Appreciate that you are satisfied with our service, Jennifer! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
I was approved by ESA animal 5 days after providing this letter to my condominium's law firm. Highly recommend Pettable. Easy, efficient, and all done remotely.
By Emily K.
Response from Pettable ESA· Apr 22, 2023
Hi Emily, thank you for sharing your experience with Pettable! We're happy to know that our clinician was able to help you with the verification process of your letter. Please feel free to reach out at [email protected] if you need anything else. We'll be happy to help!
Incredible experience and received my letter fast
By Randy
Response from Pettable ESA· Apr 10, 2023
Thanks for shaing your experience here at Pettable, Randy! We're glad that you're able to receive your letter in a timely manner. Please feel free to reach out at [email protected] if you for support. We're always happy to help!
Very professional, I’m pleased and confident with your progress.
By Charles
Response from Pettable ESA· Apr 10, 2023
Thank you for that solid review, Charles! We appreciate you choosing Pettable for your ESA needs!
From my first experience getting my ESA to my renewal the process has been great! Cami my therapist is absolutely wonderful! This is a legit service and site! Not just one that just writes phony ESA letters. I would recommend Pettable to anyone! The only glitch was being a return customer and signing up for the portal. I was having issues but the representative helped me through the process with ease.
By William
Response from Pettable ESA· Apr 10, 2023
Thanks for the continuous support with Pettable, William! We're very happy to hear that you came back to use our service! We're taking notes of your feedback as well and would use it to make our service better as we progress. Once again, thanks for trusting Pettable with your ESA needs!
Wonderful! Everyone was quick and helpful. I appreciate you guys so much!
By Susan G.
Response from Pettable ESA· Apr 10, 2023
Appreciate your review with the Pettable team, Susan! Please do not hesitate to reach us at [email protected] if you need anything else. All the best!
The ability to use the site is painless, the entire process to register took very little time and the matched therapist was a DREAM. I plan on returning next year to re-certify.
By Tara
Response from Pettable ESA· Apr 10, 2023
Appreciate your review of our website, Tara! This will help our co-fur parents feel comfortable with our process. If you need anything else, please do not hesitate to reach us at [email protected]. We look forward to serving you again next year. Thank you!
I used their service to get an ESA Certificate for my cat. The website and questionnaire were user-friendly. The appointment was easy to make, with helpful reminders. The therapist was a great help and very supportive.
By Hanalore
Response from Pettable ESA· Apr 10, 2023
Appreciate your review of our website, Hanalore! This will help our co-fur parents feel comfortable with our process. If you need anything else, please do not hesitate to reach us at [email protected]. Thank you!
