Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Very friendly and very efficient.
By Sharon
Response from Pettable ESA· Apr 22, 2023
Appreciate that you are satisfied with our service, Sharon! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
Pettable went above and beyond to help me. When I tried to book an appt, no one was available. I messaged, and they made it happen. There was a mistake with my scheduling and, again, they bent over backwards to accommodate me and Weezie. Would recommend them to everyone! My mental health lady was so sweet too! Everyone was! Good job!
By Christa H.
Response from Pettable ESA· Apr 22, 2023
Hi Christa, thank you for sharing your overall experience with us. We're glad to know that we have been a good help. We appreciate your feedback and we wish you the best of luck!
They were very good
By Dylan
Response from Pettable ESA· Apr 22, 2023
Appreciate that you are satisfied with our service, Dylan! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
My Dr was helpful and informative. She understood what I was going through and was very empathetic.
By Therese
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your overall experience with Pettable, Therese! We wish you the best of luck!
Easy to do Helpful Fast
By Crystal
Response from Pettable ESA· Apr 22, 2023
Thank you for that short and sharp review for us, Crystal! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
Very professional
By Cody
Response from Pettable ESA· Apr 22, 2023
Thanks for the review, Cody! Please feel free to reach out at [email protected] if you for support. We're always happy to help!
The pettable support team is really quick to answer emails and clarify any questions. Fastest customer service I have ever experienced. The therapists I have worked with were kind, understanding, and friendly. Highly recommend this organization!
By Michelle
Response from Pettable ESA· Apr 22, 2023
Hi Michelle, thank you so much for writing in! Your honest feedback is what keeps us from doing better and better as we progress. We're glad that you felt comfortable with our process. Feel free to reach us at [email protected] if you'll need further assistance and we're here to help. Once again, thank you for trusting Pettable with your ESA needs!
The therapist was great to speak to and got the letter written within the hour of the phone call. Very efficient!
By Criste
Response from Pettable ESA· Apr 22, 2023
Appreciate that you are satisfied with our service, Criste! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
