Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Jennifer was kind and called me and got to help me with everything i needed
By Paulo
Response from Pettable ESA· Apr 24, 2023
That's good to know, Paulo. We're happy that you have been accommodated accordingly. Thank you for trusting Pettable with your ESA needs!
This company helped me to register my dog. This company has a great reputation. This company provided excellent service. A licensed therapy called me on my time. She was very thorough. They provide 100% refund if I am not satisfied.
By Carol
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your full experience with Pettable, Carol! We're very happy that we have served you better. You are always welcome to reach us at [email protected] if you will need further assistance. We're here to help!
The experience was great, petable helped with exactly what I needed.
By Brian
Response from Pettable ESA· Apr 22, 2023
Thanks for the review, Brian! Please feel free to reach out at [email protected] if you for support. We're always happy to help!
My entire experience with Pettable was very favorable. The evaluation process was very thorough and really helped put my worries at ease. I was in constant communication with my LMHC professional. She signed all additional paperwork mandated by my apartment through the “forms” package. I would highly recommend!
By Chinyere
Response from Pettable ESA· Apr 22, 2023
Hi Chinyere, thank you for sharing your overall experience with Pettable's process! We are glad that you have been accommodated accordingly and that you’re satisfied with our service. As always, thanks for trusting us with your ESA needs
I had the ESA letter in just a couple days
By Anna
Response from Pettable ESA· Apr 22, 2023
Hi Anna, we're glad to know that you are able to receive your letter in a timely manner and were accommodated by your landlord accordingly. Thank you for the recommendation and for trusting Pettable with your ESA needs!
I was able to fill out the questionnaire and schedule an appointment with ease. I received a call at the exact time as scheduled. I was able to explain my situation and was approved. I even received the letter by the end of the call.. It was a great experience.
By LaToya W.
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your experience, LaToya. we're happy that you are able to confide with one of our clinicians and help you out with your ESA needs. Thanks for choosing Pettable!
Very helpful
By Deanna
Response from Pettable ESA· Apr 22, 2023
Thank you for that short and sharp review for us, Deanna! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
Pettable helped me get everything I needed so easily quickly. The counselor was very responsive, friendly and helpful. I couldn't be more satisfied with my experience.
By Abby
Response from Pettable ESA· Apr 22, 2023
Appreciate that you are satisfied with our service, Abby! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
