Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Pettable was great. My therapist was really easy to talk to and understanding. She asked a lot of questions to not only find out what I was going through, and explained the process as to the requirements in my state. It was a great experience!
By Angela
Response from Pettable ESA· Apr 14, 2023
Hi Angela, we're happy that you have been able to confide with one of our clinicians and felt comfortable with the process. We thank you for trusting Pettable with your ESA needs!
Very understanding and accommodating, fast and affordable
By Elizabeth
Response from Pettable ESA· Apr 14, 2023
Thank you for that sharp review, Elizabeth! We're glad that you are satisfied with our service. Once again, thank you for trusting Pettable with your ESA needs!
My consultation went very well I was treated with much care and understanding I would recommend the site to anyone who needs the help
By Vicki
Response from Pettable ESA· Apr 22, 2023
Hi Vicki, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
She was very quick and friendly we were able to do my session over the phone and she was very straight to the point and I was able to get my letter very quickly after .
By Brandi H.
Response from Pettable ESA· Apr 13, 2023
Thanks for putting a good review on our clinician, Brandi. Please feel free to reach out at [email protected] if you'll need anything else. We're happy to help!
I was very doubtful about Pettable. I even called fair housing to double check the ESA code. Pettable helped me so much that I see it as a blessing. The therapist was/is very knowledgeable and productive to my situation. I am in California so the law here is a little different with a 30 day period and 2 therapy sessions but it was extremely worth it. Thank you Pettable I appreciate the smooth process and quick response. You guys are awesome.
By Carlos
Response from Pettable ESA· Apr 13, 2023
Hi Carlos, we're pleased to know that you are able to confirm that we're legit and has been a good help for you! Feel free to always reach us at [email protected] if you'll need anything else. We're happy to help. Thanks for choosing Pettable!
Marie was fantastic! She addressed all my questions and made me feel comfortable. Thanks Marie for all your help❤️
By Rilei W.
Response from Pettable ESA· Apr 13, 2023
Thank you for putting a good review to Marie, Rilei! Rest assured that we'll send this good news to her. Once again, thank you for trusting Pettable with your ESA needs!
I really struggle to speak sometimes especially about my mental health. I have a lot of anxiety around it. I appreciate my session and her patience with me. I felt comfortable even having a hard time speaking. I appreciate the compassion a lot.
By Austin L.
Response from Pettable ESA· Apr 13, 2023
Hi Austin, thank you so much for writing in! Your honest feedback is what keeps us from doing better and better as we progress. We're glad that you felt comfortable with our process. Feel free to reach us at [email protected] if you'll need further assistance and we're here to help. Once again, thank you for trusting Pettable with your ESA needs!
The entire process from start to finish was quick and easy. I received confirmation right away to schedule my first call. My consultation went smooth and I was made to feel very comfortable. He explained the entire process and made sure that I had his contact information in case I had any questions.
By Rebecca
Response from Pettable ESA· Apr 13, 2023
Thank you for sharing your experience with us, Rebecca! We're very glad that you are able to feel comfortable with our process. Please feel free to always reach out at [email protected] if you'll need further assistance and we're happy to help. Once again, thank you for trusting Pettable with your ESA needs!
