Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Excellent customer service! Friendly and helpful. I’m very pleased with the outcome. Thank you Mercedes for your patience and kindness.
By Shannon
Response from Pettable ESA· Apr 14, 2023
Appreciate your review with the Pettable team, Shannon! Please do not hesitate to reach us at [email protected] if you need anything else. All the best!
Great experience, dr. Laughman was great. Very quick response, I’m very happy I chose pettable.
By Trang
Response from Pettable ESA· Apr 14, 2023
Hi Trang! Thank you for putting a good review with our clinician - Dr. Laughman! We'll make sure to send in your good words to her! And thanks for choosing Pettable with your ESA needs!
I forget who I spoke with, but she was extremely patient when I got anxious when she asked questions and it took me a minute to gather my thoughts to answer. She was polite and genuinely seemed interested in what I had to say.
By Michelle
Response from Pettable ESA· Apr 14, 2023
Thank you for sharing your experience, Michelle. we're happy that you have been able to confide with one of our clinicians. Thanks for choosing Pettable with your ESA needs!
My therapist was awesome and always got back with me in no time. I felt understood and overall my experience was incredible.
By Elizabeth
Response from Pettable ESA· Apr 14, 2023
Thank you for sharing your experience with us Elizabeth. we're pleased that you have been able to confide with one of our clinicians and help you out with your ESA needs. Thanks for choosing Pettable!
I loved that the interview happened over the phone. I got my letter in about 24 hours as promised!
By Katy K.
Response from Pettable ESA· Apr 14, 2023
Hi Katy K, we're glad to know that you are able to receive your letter in a timely manner. Thank you for trusting Pettable with your ESA needs!
The process was easy. Christopher was amazing and extremely helpful.
By Staci
Response from Pettable ESA· Apr 14, 2023
We're glad that you felt comfortable with our process, Staci! Thanks for trusting Pettable with your ESA needs!
Everything was quick and easy to navigate.
By Todd
Response from Pettable ESA· Apr 14, 2023
Appreciate your review with our process, Todd. Feel free to reach us at [email protected] if you'll need further assistance and we'll be happy to help. Thanks for choosing Pettable with your ESA needs!
The Dr. is fantastic and the whole experience very informative. Would definitely recommend to anyone in need of help and guidance.
By Gary
Response from Pettable ESA· Apr 14, 2023
We appreciate the recommendation, Gary! More importantly, we're happy to know that you are satisfied with our service. Thank you for trusting Pettable with your ESA needs!
