Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Super understanding and help full
By Nathan
Response from Pettable ESA· Apr 22, 2023
Appreciate your review, Nathan! This will help our co-fur parents to feel comfortable with our process. If you need anything else, please do not hesitate to reach us at [email protected]. Thank you!
Prompt friendly service by the doctor!
By Catherine
Response from Pettable ESA· Apr 22, 2023
We appreciate the recommendation, Catherine! More importantly, we're happy to know that you are satisfied with our service. Thank you for trusting Pettable with your ESA needs!
Straightforward experience! The website is easy to use, there was a brief questionnaire to complete, and I was able to meet with a mental health professional quickly. Our conversation went well, and my landlord accepted the letter I received.
By Sarah
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your experience with us, Sarah! We're very glad that you are able to feel comfortable with our process. Please feel free to always reach out at [email protected] if you'll need further assistance and we're happy to help. Once again, thank you for trusting Pettable with your ESA needs!
Cami listened!
By Nan H.
Response from Pettable ESA· Apr 22, 2023
Thanks for the 5 stars, Nan Hall. Feel free to reach us at [email protected] if you need further assistance. Thanks for choosing Pettable!
Done in a very timely manner (which was helpful). There was no run around with the therapist assisting me. She told me what the deal was and we got everything settled. Make sure you thoroughly fill out the questions. This will make it all way easier and quite speedy.
By Dani
Response from Pettable ESA· Apr 22, 2023
Hi Dani, thank you for sharing your overall experience with Pettable's process! We are glad that you have been accommodated accordingly and that you’re satisfied with our service. As always, thanks for trusting us with your ESA needs.
Simple. Easy. Quick. The counselor genuinely considered my situation and was very helpful.
By Zina
Response from Pettable ESA· Apr 22, 2023
Thanks for the review, Zina! Please feel free to reach out at [email protected] if you for support. We're always happy to help!
Thank you so much!
By Trevor
Response from Pettable ESA· Apr 22, 2023
You're always welcome, Trevor. We're happy to know that we have been a good help with your ESA needs. Thanks for choosing Pettable!
Therapist was very cordial and understanding. Understood and empathized with what my attachment to Bailey ment to me. My situation being what it is was something she could relate too. Very helpful.
By Robert
Response from Pettable ESA· Apr 14, 2023
We feel you, Robert! and we're happy that you have been able to confide with one of our clinicians during this process. We thank you for trusting Pettable with your ESA needs!
