Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
I was a little anxious about this whole process, but it was so incredibly easy to do. Highly recommend!
By Kaitlyn
Response from Pettable ESA· Apr 23, 2023
Hi Kaitlyn! We're happy that you felt comfortable with our process and that you have confided with our clinician. Thank you for trusting Pettable with your ESA needs!
This is not a scam! It is very reliable. My therapist called me and sent me the form within 24 hours. Customer service was great! My apartment approved the letter and I save so much money using this service. I definitely recommend it.
By Camille
Response from Pettable ESA· Apr 23, 2023
Thank you for sharing your experience with us, Camille! We're very glad that you are able to feel comfortable with our process. Please feel free to always reach out at [email protected] if you'll need further assistance and we're happy to help. Once again, thank you for trusting Pettable with your ESA needs!
Super easy, fast, and straightforward.
By Kay
Response from Pettable ESA· Apr 23, 2023
Thank you for that short and sharp review for us, Kay! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
This was a quick and easy process! They are kind, quick, and efficient! I would definitely recommend them!
By PCH
Response from Pettable ESA· Apr 23, 2023
Hi PCH! We're glad that you felt comfortable with our process. Feel free to reach us at [email protected] if you'll need further assistance and we're here to help. Once again, thank you for trusting Pettable with your ESA needs!
Everything was done in a timely manner and I got my letter with 24 hours
By Meisha-Gaye
Response from Pettable ESA· Apr 22, 2023
Hi Meisha, we're glad to know that you are able to receive your letter in a timely manner. Thank you for trusting Pettable with your ESA needs!
Very easy process. Thank you
By Michelle
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your experience with Pettable, Michelle! We're happy that we're able to help with your ESA needs. :)
Great experience w the provider. Experience on the website was clear and easy to follow.
By Melanie
Response from Pettable ESA· Apr 22, 2023
Appreciate your review of our website, Melanie! This will help our co-fur parents feel comfortable with our process. If you need anything else, please do not hesitate to reach us at [email protected]. Thank you
I was nervous about using Pettable because of all the ESA scams, but they are legit. They matched me with a therapist, who was very nice to me and understanding of the tumult in my life. I got my letter the same day. I did double check the license information of the therapist and they are indeed licensed to practice in my state. My dogs are my babies, and are one of the few reasons I am holding onto life right now. To the gatekeepers out there, not everybody can afford/or is able to see there PCP or therapist regularly. Some insurances dont even cover ESA letters. Pettable is an essential service to those of us who do not have access to a PCP or a therapist. Although the price may seem a little steep at first the peace of mind is worth it.
By Cas
Response from Pettable ESA· Apr 22, 2023
Hi Kate, we feel you! and we're happy that our clinicians were able to help you feel comfortable with the process, we're glad to know that you are able to receive your letter in a timely manner. We thank you for trusting Pettable with your ESA needs!
