Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
The Pettable team stepped in and provided PEACE OF MIND AND HEART,THE PETTABLE TEAM WILL DO EVERYTHING IN THEIR POWER TO PROVIDE YOU WITH THE SERVICES YOU REQUIRE. PETTABLE IS A TOTALLY LEGAL AND PROFESSIONAL COMPANY WITH ACCREDITED THERAPIST THÀT WILL WORK TO ASSIST YOU IN RECEIVING YOUR CERTIFICATION LETTER
By Angel
Response from Pettable ESA· Apr 22, 2023
Thank you for that solid review, Angel! We appreciate you choosing Pettable for your ESA needs!
Marie was super helpful and very nice. The process was so smooth and easy which was a huge bonus! I’m grateful for her help and would recommend her to anyone!
By Samantha G.
Response from Pettable ESA· Apr 16, 2023
We appreciate the recommendation, Samantha! We're glad that you felt comfortable with the process. Thank you for trusting Pettable with your ESA needs!
Quick and friendly therapist helped the process smoothly. I appreciated the professional and efficient process. I would definitely recommend for anyone looking to get your animal ESA certified.
By JJ
Response from Pettable ESA· Apr 22, 2023
Thank you for the review, JJ. We are glad that you have been accommodated accordingly and that you’re satisfied with our service. You can always reach us at [email protected] if in case you need further assistance. We're here to help!
Super simple and fast service.
By James B.
Response from Pettable ESA· Apr 22, 2023
Thank you for that short and sharp review for us, James! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
This was an amazing experience! From booking, finding a therapist and my first appointment-the process was fast, simple and enjoyable!
By Natasha
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your full experience with Pettable, Natasha! We're very happy that we have served you better. You are always welcome to reach us at [email protected] if you will need further assistance. We're here to help!
Dr.Marie Chacon was great she made me feel really comfortable and herd she answered all my questions and overall I had a great experience
By Jesus M.
Response from Pettable ESA· Apr 22, 2023
Thank you for putting a good review to Dr. Marie, Jesus! Rest assured that we'll send this good news to her. Once again, thank you for trusting Pettable with your ESA needs!
The service was quick and efficient. They were flexible and thorough. I felt supported by my therapist. Just her tone alone made me comfortable to speak with her.
By Reauxqkwuanzyiia
Response from Pettable ESA· Apr 22, 2023
Appreciate that you are satisfied with our service, [email protected]! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
I received a comprehensive examination from a reputable therapist who understood my trauma-drama events and accurately assessed the Emotional Support Value of my three cats. I am forever grateful <3!!
By Linda
Response from Pettable ESA· Apr 23, 2023
Hi Linda! We're happy that you felt comfortable with our process and that you have confided with our clinician. Thank you for trusting Pettable with your ESA needs!
