Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
The process was super quick and easy. I got my ESA paperwork the same day and my apartment complex accepted the paperwork as well. I had a small issue and customer service was extremely helpful.
By Brie
Response from Pettable ESA· Apr 22, 2023
We appreciate the recommendation, Brie! More importantly, we're happy to know that you are satisfied with our service. Thank you for trusting Pettable with your ESA needs!
Ms Tolson was very helpful and made the process very easy for me.
By Julie
Response from Pettable ESA· Apr 22, 2023
Thank you for putting a good review to Ms. Tolson, Julie! Rest assured that we'll send this good news to her. Once again, thank you for trusting Pettable with your ESA needs!
Amazing! Marie was so kind and helpful. She made the process quick and easy!
By Ashley S.
Response from Pettable ESA· Apr 22, 2023
Thank you for putting a good review to Marie, Ashley! Rest assured that we'll send this good news to her. Once again, thank you for trusting Pettable with your ESA needs!
My experience was wonderful! Dr. Laughman is great.
By Mackenzie
Response from Pettable ESA· Apr 23, 2023
We’re pleased to know that you are happy with the experience that you had with one of our clinicians. Thank you for trusting Pettable with your ESA/PSD needs!
It was quick and easy. They like to be on time so be ready like 5 mins before. Other then that amazing! Amazing service. Professional! Kind! Understanding!
By Kianna
Response from Pettable ESA· Apr 23, 2023
Hi Kianna, we feel you! and we're happy that our clinicians were able to help you feel comfortable with the process. We thank you for trusting Pettable with your ESA needs!
easiest process!
By Autumn
Response from Pettable ESA· Apr 23, 2023
Thank you for that short and sharp review for us, Autumn! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
Pettable helped verify my ESA animals with a local therapist. My personal psychiatrist wasn't comfortable stating what each individual animal did for me without seeing the animals in action. My pettable therapist took the time to analyze what they do for me and wrote me the letter I needed to get both my feline companion ESA certified to live with me comfortably.
By Robert Beauchamp I.
Response from Pettable ESA· Apr 23, 2023
Thanks for the 5 stars, Robert. Feel free to reach us at [email protected] if you need further assistance. Thanks for choosing Pettable!
The entire process was quick and painless, I had my letter in 2 hours or less and my apartment complex accepted it the same day!
By Mackenzie
Response from Pettable ESA· Apr 23, 2023
Thank you for sharing your experience with us, Mackenzie! We're very glad that you are able to feel comfortable with our process. Please feel free to always reach out at [email protected] if you'll need further assistance and we're happy to help. Once again, thank you for trusting Pettable with your ESA needs!
