Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Pettable makes my life easier with my companion, thanks
By L S.
Response from Pettable ESA· May 20, 2026
Hi there, Thank you so much for your kind words! We’re so glad to hear that Pettable has helped make life a little easier for you and your companion. We truly appreciate your feedback and thank you for trusting Pettable for your ESA needs!
was very easy to set up and use. Only a short appointment and easy access to documents. Was easily accepted by pet screening and had an amazing psychiatrist selected for me!
By Koko R.
Response from Pettable ESA· May 20, 2026
Hi Koko, Thank you so much for sharing your experience! We’re thrilled to hear that the process was easy to set up and use, and that you had convenient access to your documents. It’s also wonderful to know that your documentation was easily accepted by PetScreening and that you had such a positive experience with the psychiatrist you were matched with. We truly appreciate your kind words and thank you for trusting Pettable for your ESA needs!
The service was helpful, quick and easy. Thanks!
By Krupali J.
Response from Pettable ESA· May 19, 2026
Hi Krupali, Thank you so much for your feedback! We’re glad to hear that you found the service helpful, quick, and easy. We truly appreciate you taking the time to share your experience and thank you for trusting Pettable for your ESA needs!
Amazing people doing wonderful things
By Jamal
Response from Pettable ESA· May 19, 2026
Hi Jamal, Thank you so much for your kind words! We truly appreciate you taking the time to share your feedback. It means a lot to hear that you had such a positive experience with our team. Thank you for trusting Pettable for your ESA needs!
A little confusing at first, but after making your first appointment everything is super smooth and straightforward! I was able to get the letter I needed and now finding a home to rent is easier than before!
By Owen J.
Response from Pettable ESA· May 19, 2026
Hi Owen, Thank you for sharing your experience! We’re glad to hear that things became smooth and straightforward after the initial step, and that you were able to get the letter you needed. It’s wonderful to know this has made your housing search easier that’s exactly the kind of support we aim to provide. We also appreciate your honest feedback about the initial confusion, as it helps us continue improving the experience. Thank you for trusting Pettable for your ESA needs!
Pettable made it easy to get my pets ESA letter so I can take them with me without all the extra fees. The process was easy and worked.
By Heidi D.
Response from Pettable ESA· May 19, 2026
Hi Heidi, Thank you so much for sharing your experience! We’re glad to hear that the process was easy and that you were able to obtain your ESA letter without complications. It’s wonderful to know this has helped you keep your pets with you and avoid additional fees that’s exactly the kind of support we aim to provide. Thank you for trusting Pettable for your ESA needs!
It was quick and my therapist was nice and polite
By Kimberly Kynard W.
Response from Pettable ESA· May 19, 2026
Hi Kimberly, Thank you so much for sharing your experience! We’re glad to hear the process was quick and that your therapist was kind and polite throughout your session. We truly appreciate your feedback and thank you for trusting Pettable for your ESA needs!
Had a really nice experience with the health professional even if it was a short appointment I still was heard and I got my letter within 24 hours and the plus is it was accepted thank you!!!
By karimil D.
Response from Pettable ESA· May 19, 2026
Hi Karimil, Thank you so much for sharing your experience! We’re glad to hear that even though the appointment was brief, you felt heard and supported by your health professional. It’s also wonderful to know you received your letter within 24 hours and that it was accepted without any issues that’s exactly the outcome we aim for. We truly appreciate your kind words and thank you for trusting Pettable for your ESA needs!
