Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
They helped me in a great way. Thank you. I don't remember when.
By Suzanne S.
Response from Pettable ESA· Sep 11, 2023
Thanks for the review, Suzanne! Please feel free to reach out at [email protected] if you need support. We're always happy to help!
Pettable is an amazing service! I was looking to register my dog as an assurance animal and am so glad I chose Pettable to start the process. The consultation I had was pleasant and I was given some great resources to continue to improve my mental health. They offer a full refund if your letter is refused and this gave me peace of mind about choosing Pettable over a different service. The letter was exactly what I was wanted to give me and my dog security wherever we go. Can't recommend Pettable enough!
By Kate
Response from Pettable ESA· Sep 11, 2023
Thank you for sharing your experience with us, Kate! We're very glad that you are able to feel comfortable with our process. Please feel free to always reach out at [email protected] if you need further assistance, and we're happy to help. Once again, thank you for trusting Pettable with your ESA needs!
The customer service has been excellent.
By Jessica Ramos S.
Response from Pettable ESA· Sep 11, 2023
Happy to know that you have been accommodated by the team accordingly, Jessica! If there's anything else we can help you with, please feel free to always reach out! Thanks for choosing Pettable for your ESA needs!
Pettable is the best! Rhiana is just amazing and so helpful! I am extremely satisfied with the service!! Highly recommend and plan to use again in the future!!
By Lauren P.
Response from Pettable ESA· Sep 11, 2023
Thanks for sharing your experience with Pettable, Lauren! We're glad to know that Rhiana has been a good help. Please do not hesitate to reach us again if you need further assistance and we'd be happy to help. Thanks for choosing Pettable!
The doctor was great to talk to and provided a lot of information for me.
By Madison G.
Response from Pettable ESA· Sep 11, 2023
Thanks for the review, Madison! We're happy to know that we're able to help you with your ESA needs. Once again, thanks for choosing Pettable!
It was quick and easy and a well written and professional letter came from your company. My roommate got from another company and it looked like a 3rd grader wrote it. She got her money back and I referred her to you!
By Rachel
Response from Pettable ESA· Sep 8, 2023
We appreciate the recommendation, Rachel! We're glad to know that you are satisfied with our service, if you need anything else, please do not hesitate to reach us at [email protected]. Once again, thank you for choosing Pettable with your ESA needs!
Chris was great, and felt confident I am in good hands if any future conflict presents itself.
By Robert L.
Response from Pettable ESA· Sep 7, 2023
Hi Robert, thank you so much for sharing your experience with one of our therapists. We are happy to know that you felt comfortable with our process. Once again, thank you for choosing Pettable with your ESA needs!
The LCSW that did my evaluation was amazing. Very compassionate, helpful and knowledgeable. Got me the letter 30 minutes after we hung up.
By Linh L.
Response from Pettable ESA· Sep 7, 2023
Thank you for your feedback, Linh Ly! We're happy to know that you are able to get your letter in a timely manner. Thank you for trusting Pettable with your ESA needs!
