Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Pettable made the whole process easy, simple and smooth.
By NIcole T.
Response from Pettable ESA· Oct 3, 2023
Thank you for sharing your experience with us, Nicole! We're very glad that you are able to feel comfortable with our process. Please feel free to always reach out at [email protected] if you need further assistance, and we're happy to help. Once again, thank you for trusting Pettable with your ESA needs!
I was very happy with my experience. My pet got approved with no issues. Thank you so much!!
By Yelena L.
Response from Pettable ESA· Oct 3, 2023
Hi Yelena, we're elated to know that you are able to keep your ESA with you! We appreciate your feedback and thank you for choosing Pettable for your ESA needs!
They were very helpful and the service was a quick turn around which was greatly needed and appreciated.
By Talisha
Response from Pettable ESA· Oct 2, 2023
Hi Talisha, thank you for sharing your experience with us. We're glad to know that we have been a good help. We appreciate your feedback, and we wish you the best of luck!
It was an easy process, the therapist asked very good questions and you could tell they actually cared, I would definitely be renewing with them.
By Allante' B.
Response from Pettable ESA· Oct 2, 2023
Thank you for sharing your experience with us, Allante! This will help our co-fur parents feel more comfortable with our process. Thanks for trusting Pettable with your ESA needs!
The licensed therapist was so easy to talk to and wonderful to work with!
By Jenna
Response from Pettable ESA· Oct 2, 2023
We feel you, Jenna! and we're happy that you have been able to confide with one of our clinicians. Thank you for trusting Pettable with your ESA needs!
Marie was fantastic, empathetic and easy to talk to. The process was easy and straight forward!
By Brittany M.
Response from Pettable ESA· Oct 2, 2023
Hi Brittany, thank you for sharing your experience with our clinician, Marie! Rest assured that we'll share your insight with her. Once again, thank you for trusting Pettable with your ESA needs!
Every customer service representative I've worked with has been professional, courteous and very attentive. The process has been very easy to follow. I appreciate the effort in always meeting my needs.
By Martha A. B.
Response from Pettable ESA· Oct 2, 2023
Thanks for putting a good review on our team, Martha! Happy to know that you have been accommodated accordingly. Once again, thanks for choosing Pettable!
They were so quick to help me out. I'm in a bind and needed things to move quickly and they were amazing.
By Samantha S.
Response from Pettable ESA· Oct 2, 2023
Thank you for your feedback, Samantha. We're happy to know that you had a great experience with us. Once again, thank you for trusting Pettable with your ESA needs!
