Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
I highly recommend!!! I got my letter almost immediately and it was very well written. Thank you!
By liz C.
Response from Pettable ESA· Nov 21, 2023
Hi Liz, we're glad to know that you are able to receive your letter in a timely manner. Thank you for trusting Pettable with your ESA needs!
Easy to use, private, knowledgeable provider.
By Vanessa J.
Response from Pettable ESA· Nov 20, 2023
Hi Vanessa, thank you for sharing your experience with Pettable. We value how you feel at every step of the process and we're happy that you are satisfied with our service. Once again, thanks for choosing Pettable for your ESA needs!
It was very easy and all the terms were simplified. The therapist was very kind and explained everything very well.
By Victoria
Response from Pettable ESA· Nov 20, 2023
Thank you for sharing your experience, Victoria. We're happy that you are able to confide with one of our clinicians and help you out with your ESA needs. Thanks for choosing Pettable!
The quick time and effective needs that were provided was amazing. 100% recommend. I have not had any issues with my ESA documentation
By Bey
Response from Pettable ESA· Nov 20, 2023
Thank you for your feedback, Bey. We're happy to know that you had a great experience with us. Once again, thank you for trusting Pettable with your ESA needs!
Setting up an appointment is really easy to do and the discussions with the therapist are very informative. Most importantly they see the importance in family members that are often over looked. Thank you Pettable
By Ashley N.
Response from Pettable ESA· Nov 20, 2023
You are most welcome, Ashley. We're very happy to know that we have been a good help with your ESA needs. Thank you for choosing Pettable!
This experience was made so easy for those who are in need of certifying their pets. I have been going through a lot lately and was told to ESA certify my dogs to ensure that I can bring them with me wherever I go. This website is accredited and trustworthy. I actually had to do an over the phone assessment before receiving my certification. My call went really well despite me having a horrible day. I’d do it again w this company. Thank you Pettable.
By Amari J.
Response from Pettable ESA· Nov 20, 2023
Hi Amari, thank you for sharing your experience with Pettable! We're happy to know that we're able to help you with your ESA needs. Please feel free to reach out at [email protected] if you need anything else. Once again, thank you for choosing Pettable!
Legit and easy
By Jennie B.
Response from Pettable ESA· Nov 17, 2023
Thank you for sharing your experience with us, Jennie! This will help our co-fur parents feel more comfortable with our process. Thanks for trusting Pettable with your ESA needs!
Aubrey was very professional and sensitive to my needing an ESA and the whole process to qualify did not take long. Thank you Aubrey🙂
By Melanie
Response from Pettable ESA· Nov 17, 2023
Thank you for sharing your experience with one of our clinicians, Melanie! We're glad to know that she was able to make you feel comfortable with our process. If you need anything else, please feel free to reach us again at [email protected] and we'd be happy to help. Once again, thank you for choosing Pettable for your ESA needs!
